Senior Applications Developer
Position: Applications Developer – Senior
Location: Remote (preferred time zone: EST/CST)
Duration: thru 12/31/24
Responsibilities:
- Responsible for the technical / systems analysis, design, development, unit testing, system integration testing, implementation, and support of software applications, using existing and emerging technology platforms.
- Collaborating with IT, work with the business to obtain the necessary clarity of the requirements at a function point context. Work with project managers, sponsors and other stakeholders to develop and plan technical strategies, agree upon project priorities and deliver applications that support business requirements. Also responsible for the Systems integration testing of applications prior to code release to Quality Assurance.
- Provides functional / technical leadership to own team and to other teams
- Leads end to end delivery of highly complex / multiple domains
- Self-sufficient
- Oversees implementation for entire area
- Works on multiple large or complex projects
- Makes technical decisions
- Manages complex intergroup issues and resolutions
- Articulates and communicates the overall solution
- Technical consultant/ mentor within own group and to other technical groups
- Approves technical and functional documentation
- Understands impact of integrating third party solutions to overall systems architecture.
- Directs process for determining Deliverables, resources, and schedules
- Ensures that technical components adhere to technical standards and guidelines
- Active participant at technology forums.
- Defines resource requirements and allocations, monitors and improves quality, and ensures ‘best practice’ development techniques.
- Directs, motivates and develops staff, maximizing their individual contribution and their ability to function effectively with their team.
- Works closely with client departments in development and implementation of application programs having direct impact on the business.
- Works closely with third party technology vendors to trouble shoot complex technical issues. – Contributes to the development of client strategies at the project level.
- Understands industry trends and practices for areas of domain expertise.
- Contributes to the development of firm and industry standards and supports adoption of best practices
- Manages risk, planning, and mitigation across supported applications and impacted areas.
- Strong grasp on AWS Lambda and other AWS services like API Gateway, S3, and SNS
- At least 3+ years of software development experience using Python and AWS Lambda
- Determines staffing requirements and selects team members.
Requirements:
- Undergraduate degree or Technical Certificate.
- Graduate degree, preferred.
- 6-8 years equivalent experience.
What’s the major objective(s) of the role?
- Build software based on the requirements in Python and deploy that into AWS using Azure DevOps pipeline.
- Additional knowledge of C# and SQL server will be good
MUST HAVE Technologies:
- Python
- AWS
- Azure DevOps
- SQL
MUST HAVE Critical Skills:
- Problem Solving.
- Working in team environment
- Working with developers in different time zone
NICE TO HAVE Technologies:
Interested? Submit your Resume or email your details to recruiters@itgllc.net.
Marketing Consultant – III
Location: Denver, CO / HYBRID
Duration: 12/31/2024
Position: Marketing Consultant – III
Hybrid in Denver office, 3 days in office, 2 days at home
DESCRIPTION
The Segment Marketing Manager is responsible for supporting the Public Sector Segment Marketing team by managing the production of campaign collateral as well as interfacing with Sales and Sales Operations to ensure seamless lead flow and follow-up.
The ideal candidate has experience in B2B marketing with marketing in public sector a bonus. They have exceptional project management skills, have interfaced with design teams to produce sales collateral, and are comfortable writing and editing.
The ideal candidate also has experience with Salesforce, campaign tracking, and reporting.
MAIN RESPONSIBILITIES:
- Developing sales collateral in partnership with segment marketing managers and agency design teams.
- Supporting the segment marketing team by interfacing with Sales and Sale Operations to track leads and ensure follow-up.
EDUCATION and EXPERIENCE
- Bachelors required
- 4-7 years of marketing experience
- 4-7 years-Experience in one or more of the following categories:
- B2B Marketing
- Public Sector Marketing
- Sales Marketing
- Salesforce Campaign Management
Interested? Submit your Resume or email your details to recruiters@itgllc.net.
Fraud Operations Specialist
Position: Fraud Operations Specialist
Location: Hybrid/Onsite – Overland Park,KS
Duration: 10/21/2024 (possibility for extension)
Schedule: 8-5 CST or 9-6 CST any days from Monday thru Saturday.
Hours of operation Mon-Fri 8:00AM CST to 6:00PM CST and weekends 8:00AM to 5:00PM CST. Must be able to work flexible schedule including nights, weekends and holidays.
This role will be hybrid, 3 days office/2 days remote after training is complete. Candidates must meet onsite requirements.
Description
Role will support Fraud Mgmt in Overland Park, KS.
- Conduct in depth analysis and/or investigations to identify and manage fraudulent activities. This includes customer authentication, fraud investigations and/or compliance with fraud policies in all business channels.
- Analyze relevant data to confirm or clear fraud, validate customer ID authentication and violations of fraud polices that could adversely impact Client.
- Evaluate fraud trends related to fraudulent orders and identity theft.
- Perform research and draw conclusions.
- Researches and/or notifies appropriate internal staff for customer verification or legal action.
- Participates in establishment and implementation of policies and procedures designed to identify and deter fraudulent usage.
- Investigates and responds to fraud escalations.
- Establishes and improves fraud-related process.
- Identifies issues and recommends solutions on team projects.
Position Summary:
- Reviews, identifies, and deters fraudulent activity.
- Takes inbound calls and referrals from victims of fraudulent activities.
- Assess the available information via multiple internal and external tools to identify the situation and provide guidance to resolve issue.
Position Requirements:
- Must have excellent conversational skills in English and Spanish if possible.
- Experience navigating multiple computer screens and programs while interacting with customers on the phone.
- High School diploma or equivalent
- One year experience operating a computer in a Windows based environment
- One year experience in fraud, customer service or a call center environment
Technology Requirements (I.E Programs, systems, etc) Phone skills, typing skills and good communication skills
What does a typical day look like? (daily tasks) Phone calls, using slack to communicate to the team and reviewing documents to validate identity
Preferred background/prior work experience? Customer service and call center skills
Priority soft skills Good tone and communication skills as wells as listening skills
Interested? Submit your Resume or email your details to recruiters@itgllc.net.
Developer - Front End II
Duration: thru 10/7/24
Location: Hybrid – Bellevue, Wa; Frisco, TX; Overland Park, KS; or Herndon, VA
Looking at multiple locations: Bellevue, Wa; Frisco, TX; Overland Park, KS; Herndon, VA. Must come in 3 days a week to the office, rest can be wfh.
Description:
Our Client is looking for a qualified Front-end Web Developer to join their T Studio Web team.
- Specialization in creating responsive and mobile first user interfaces for applications and websites.
- You should be able to translate our company and customer needs into functional and appealing interactive applications.
- This developer will work directly with designers and copywriters to translate visual designs into functional code.
- They will implement the layout, styling, and interactivity of our website.
- Additional responsibilities will include maintaining business ownerships of assigned sections of the website, developing relationships to ensure quality, integrity, continuity and streamlined messaging for impacted customers and business needs.
- They will assist in the training, deployment and production of web-based applications.
- Develop applications using industry best web standards and processes.
- Engage in strategic planning to meet business requirements within a fast pace environment.
- This is a hybrid work position.
Looking for a strong candidate that can code from scratch and not just use plug ins and scripts. It’s more on the lines of vanilla coding. The key is to have strong HTML, CSS and JavaScript backgrounds. We are looking for people that can code motion and engaging websites. We don’t follow standard internal processes. We are more project-by-project bases. We need someone that can jump in and is quick as we work in a very fast-paced environment. If they have a design background as well that is a plus and know how to use the Adobe Suite and Figma tools is a must.
Skillset Matrix:
Technology Requirements (I.E Programs, systems, etc) – Adobe Experience Manager is that platform we are using. Figma is the UX/UI tools we use to develop the creative along with Adobe Creative Suite (primarily PS, AI, and some production/motion tools)
What does a typical day look like? (daily tasks) – Since we are project by project. Typically, we will kick off the work, the team will concept with the developer along the way for input. They may be parallel pathing the work while designers are creating the visual. We have days where we present progress and/or check ins. But mostly will be working in a fun atmosphere where they can collaborate with creative leads, designers, and copywriter. Otherwise, they will be working on projects and coding the experience. Might have to fix bugs and work with our ops partners to launch something and make sure everything is working and connected properly.
Preferred background/prior work experience? – If they have worked with other creative teams that’s a nice to have otherwise working in fast-paced environments and possibly corporate environment to understand brands.
Priority soft skills
Microsoft 365 Suite for comms and communication. If they know or think about data structure and know how to build for reuse and a forward thinker and problem solver.
Interested? Submit your Resume or email your details to recruiters@itgllc.net.
Communication Specialist – II
Position: Communication Specialist – II
Location: Bellevue, WA; Frisco, TX OR Overland Park, KS / Hybrid role 3-4 days in the office
Duration: 07/22/2024
Please provide 2-3 work samples with the resume.
Current contract is 90 days, but should be extended based on work quality.
Education Requirements: Bachelors degree
Job Description:
- At least 3 years relevant experience required.
- Create, update and maintain marketing materials.
- Create, update and maintain a marking plan and execute on deliverables.
- Work closely with stakeholders and coordinate messaging/creative concepts.
- Create a messaging framework and value propositions aligning by products, audience, or stakeholders.
- May write content for marketing collateral, blogs, newsletters, websites, emails, and announcements.
- Create concepts for collateral, posters and campaigns.
- Attend marketing and networking events.
- Participate in product and business decisions, representing marketing goals.
- Internal: Manage and develop communications cadence, newsletters, and write content for an External audience. (Emails, websites etc.)
- Superb written and oral communication skills.
- Proven ability to collaboratively work cross-functionally to accomplish objectives by inspiring and leading multidiscipline teams.
- Ability to develop and present business, marketing and product strategies externally.
Must haves:
- Developing Executive/Organizational/Program Communications & Presentation Decks, including talk track
- SharePoint Administration, Creation, & Development
- General Content Creation, including graphic design
Technology Requirements: Microsoft Office Suite, PoliteMail, Adobe creative suite (illustrator, indesign, photoshop
What does a typical day look like? Developing Org/Exec/Program communications, keeping all tools updated, developing content for meetings
Preferred background/prior work experience? Corporate Communications & Executive Communications for a large company
Priority soft skills: Time Management/Project Mgmt, Problem Solving/Resourcefulness, & Communication/Listening Skills
IP Network Engineer II
Position: IP Network Engineer II
Location: Kansas City, MO
Duration: 4/1/24-12/31/24
Job Description:
Understands and assist in technical strategies in the design, configuration and maintenance of LAN, WAN and wireless networks to ensure the stability, integrity and operational effectiveness and efficiency of network services. In addition, the Network Engineer will participate with the design, purchase, installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links. This individual will also analyze and resolve network hardware and software problems in a timely and accurate fashion, and provide end user training where required.
- Participates in the design and configuration of internal and/or external networks as required for assigned projects, assuring that requirements are met.
- Apply business/customer requirements into network or process implementation.
- Supports network technology and configuration activities to ensure integration and alignment with other IT technology, systems, applications, and environment.
- Assist in development, implement and maintain policies, procedures, and associated training plans for network administration, usage, and disaster recovery.
- Uses planning skills to manage and complete projects on time and on budget. Participate in testing software and systems products to justify recommendations and to support purchasing efforts.
- Participate and assist in approaches to accomplish departmental goals, while maintaining alignment and compliance with business goals, corporate IT standards, strategy and Service Level Agreements.
- Assist vendors, outsourcers, and contractors to secure network products and services.
- Assists in network technology and configuration activities to ensure integration and alignment with other IT technology, systems, applications, and environment.
- Provides technical support and guidance (Level 2) in troubleshooting network performance issues. Researches problems that cannot be resolved by routine procedures. Creates troubleshooting procedures, designing resolution scripts, workflows or flowcharts. Ensures timely resolution of problems
- Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
- Monitor and test network performance and provide network performance statistics and reports.
Mandatory:
- Knowledge and ability to perform advanced administration on multiple company standard network technologies or similar platforms; such as Cisco enterprise LAN/WAN gear.
- Understands and considers business goals, corporate IT standards, department strategy, service level agreements, EVAs and budgetary implications.
- Understands and considers and applies standard concepts, best practices and procedures related to LAN, WAN and wireless networks.
- Knowledge of established configuration management, network architecture development and project methodologies.
- Communicates effectively with all levels of employees, both technical and non-technical.
- Establishes and maintains cooperative relationships with other departments.
- Effective project team member, at times assuming leadership roles for projects as required.
- Monitors emerging trends and evolving technologies, evaluating and understanding the implications for inclusion in department strategy.
- Takes the initiative to search for and identify alternative and/or innovative solutions to architecture problems.
- Uses planning skills to manage and complete projects on time and on budget.
- Quickly adapts to the demands inherent in managing multiple projects simultaneously.
Education/Experience:
- Bachelor’s Degree in Computer Science, Information Technology or other related field and 4 years network engineering experience or equivalent.
Interested? Submit your Resume or email your details to recruiters@itgllc.net.
Sr Manager: Vendor Management
Location: Overland Park, KS (Hybrid work schedule)
Position: Sourcing Manager V
Job Title: Sr Manager: Vendor Management
Duration: 4/1/2024 – 9/30/2024
Goal is contract to hire, Please include conversion salary on resume.
JOB DESCRIPTION:
- At least 10 years relevant experience required; The Sr Vendor Performance Manager is responsible for overseeing the day-to-day vendor relationship for a service provider across multiple business teams, including vendor performance, needs assessment, spend optimization, risk management, and alignment to department goals.
- A key portion of this role is to align performance and engagement of internal teams who are leveraging the vendor to ensure optimal delivery, address outsourced service needs, and forecast future needs.
- Works along leadership to oversee the lifecycle activities for existing contracts.
- Coordinates the negotiation and execution of contracts with the Legal department and leadership.
- Strong relationship management and the ability to influence internally and externally are key success factors in this role.
MAIN RESPONSIBILITIES:
- Provides day to day ownership of Master Service Contract (MSA) with outsourcing partners, has responsibility for oversight and partners in the negotiation with leadership and Legal on Scope of Work (SOW) for outsourcing, is responsible for ensuring outsourcing partners are in compliance with MSA, SOW, SOX, and all internal controls.
- Develops, recommends, and/or implements strategic initiatives associated with improving practices; manages establishment and development of policies; establishes schedules, collaborates with inter- and intra-departmental stakeholders on content and processes to support overall company P&L and metrics.
- Build and maintain relationships with vendors to align and manage expectations of service delivery / reliability.
- Lead and serve as communications point and escalation path to resolve vendor delivery / reliability issues.
- Manages Accountability and Performance Management:
- Creation & calculation and ongoing review of scorecards, metrics and operational goals tracking performance of current outsourcing partners within Finance and future partners
- Monitors progress and results; gives feedback effectively to vendor; has tough conversations, when appropriate.
- Schedule and conduct vendor evaluations / business reviews for compliance, effectiveness and performance and identify areas of improvement for cross functional teams.
- Provide escalations to vendors for all pervasive operational issues. Determine vendor key performance indicators and trends. Help determine ways to improve service reliability and reduce cost.
- Partner with other groups on a matrix basis, particularly operational teams to deliver cost reduction, consistency on outsourcing reporting, and roadmap for future outsourcing opportunities.
- Also responsible for other Duties/Projects as assigned by business management as needed.
EDUCATION:
Bachelors in finance, accounting, engineering
EXPERIENCE:
- 7-10 years: Telecommunications/Wireless Industry – experience in the areas of Engineering, Finance or Carrier Management desired or equivalent combination of education and experience.
- Management, team lead, or other equivalent leadership experience.
Interested? Submit your Resume or email your details to recruiters@itgllc.net.
Technology Sourcing Specialist
Location: Overland Park, KS (Hybrid work schedule)
Duration: 4/1/2024 – 9/30/2024
Position: Sourcing Analyst II
Job title: Technology Sourcing Specialist
Goal is contract to hire. Please include conversion salary on resume.
JOB DESCRIPTION:
3-5 years of experience; Plays an integral role in managing and controlling client’s Technology spend through strategic sourcing, supplier and spend management activities.
- Owns and drives strategic sourcing initiatives including Request for Proposals (RFP), Request for Quotations (RFQ) and Requests for Information (RFI).
- Helps to drive client’s strategic direction within certain categories of spend.
- Provides and or creates supplier benchmarking, competitive analysis, creation of a supplier scorecard and acting in a supportive role within the strategic supplier quarterly business reviews.
- Plays a significant role in increasing the deal velocity of the organization (i.e. throughput of negotiations and contracts) while also delivering on spend control initiatives (i.e. executing of purchase orders and other control mechanisms).
MAIN RESPONSIBILITIES:
- Competitively sourcing technology spend through rfp, rfi and rfqs
- Drafting, negotiating and executing contractual documents including but not limited to master service agreements, statements of work, letter agreements, and purchase orders
- Supplier management – supporting the evolution of supplier management through supplier scorecard development and supplier quarterly business
- Intellectual property licensing procurement & structural guidance
- Also responsible for other Duties/Projects as assigned by business management as needed.
EDUCATION:
Associates degree preferred
WORK EXPERIENCE:
- 2-4 years: Experience in a technology sourcing, an engineering role or similar role.
- 2-4 years: Project Management experience in a mid to large size company.
Interested? Submit your Resume or email your details to recruiters@itgllc.net.
Vendor Performance Manager
Location: Overland Park, KS (Hybrid work schedule)
Duration: 4/1/2024 – 9/30/2024
Position: Sourcing Analyst IV
Job Title: Vendor Performance Manager
Goal is contract to hire. Please include conversion salary on resume.
JOB DESCRIPTION:
7 years of experience. The Vendor Performance Manager is responsible for overseeing the day-to-day vendor relationship for a service provider across multiple business teams, including vendor performance, needs assessment, spend optimization, risk management, and alignment to department goals. A key portion of this role is to align performance and engagement of internal teams who are leveraging the vendor to ensure optimal delivery, address outsourced service needs, and forecast future needs. Works along leadership to oversee the lifecycle activities for existing contracts. Coordinates the negotiation and execution of contracts with the Legal department and leadership. Strong relationship management and the ability to influence internally and externally are key success factors in this role.
MAIN RESPONSIBILITIES:
- Provides day to day ownership of Master Service Contract (MSA) with outsourcing partners, has responsibility for oversight and partners in the negotiation with leadership and Legal on Scope of Work (SOW) for outsourcing, is responsible for ensuring outsourcing partners are in compliance with MSA, SOW, SOX, and all internal controls.
- Develops, recommends, and/or implements strategic initiatives associated with improving practices; manages establishment and development of policies; establishes schedules, collaborates with inter- and intra-departmental stakeholders on content and processes to support overall company P&L and metrics.
- Build and maintain relationships with vendors to align and manage expectations of service delivery / reliability.
- Lead and serve as communications point and escalation path to resolve vendor delivery / reliability issues.
- Manages Accountability and Performance Management:
- Creation & calculation and ongoing review of scorecards, metrics and operational goals tracking performance of current outsourcing partners within Finance and future partners
- Monitors progress and results; gives feedback effectively to vendor; has tough conversations, when appropriate.
- Schedule and conduct vendor evaluations / business reviews for compliance, effectiveness and performance and identify areas of improvement for cross functional teams.
- Provide escalations to vendors for all pervasive operational issues. Determine vendor key performance indicators and trends. Help determine ways to improve service reliability and reduce cost.
- Partner with other groups on a matrix basis, particularly operational teams to deliver cost reduction, consistency on outsourcing reporting, and roadmap for future outsourcing opportunities.
EDUCATION:
Bachelors required, preferred finance, accounting, engineering
EXPERIENCE:
- 7-10 years: Telecommunications/Wireless Industry – experience in the areas of Engineering, Finance or Carrier Management desired or equivalent combination of education and experience.
- Management, team lead, or other equivalent leadership experience.
Interested? Submit your Resume or email your details to recruiters@itgllc.net.
Accountant II
Location: Overland Park, KS (Hybrid work schedule)
Job Title: Accountant II
Duration: 4/1/24 – 9/30/2024
Goal is contract to hire, Please include conversion salary on resume.
JOB DESCRIPTION:
- At least 3 years relevant experience required.
- Development, implementation and/or maintenance of one or more accounting systems.
- Responsible for journal entries, balance sheet reconciliations, variance analysis in accordance with GAAP, IFRS and DT policies and procedures.
- Support business processes and make recommendations in order to improve and support business systems and activities.
- Understand the transactional flow through the various systems to monitor and ensure accurate financial results.
- Solid understanding of ERP system including sub-modules.
- May assist in the setup of processes and procedures that properly capture, track and report financial transactions.
- May generate ad-hoc reports for internal and/or external use. May interpret reports and records for managers/stakeholders.
- May be involved in reviewing, tracking and maintaining information in the financial systems, ensuring accuracy and compliance with IFRS, GAAP and other accounting regulations.
- May be involved in quarterly and annual financial audit as well as supporting SOX control program.
- May assist in the setup of processes and procedures that properly capture, track and report financial transactions.
- May generate ad-hoc reports for internal and/or external use.
- May interpret reports and records for managers/stakeholders.
- May be involved in reviewing, tracking and maintaining information in the financial systems, ensuring accuracy and compliance with IFRS, GAAP and other accounting regulations.
- May be involved in quarterly and annual financial audit as well as supporting SOX control program.
- Record journal entries, reconcile general ledger accounts and identify opportunities for improvement to processes or format.
- Learns business drivers and their effect on financial results.
- Ensure accounting records, monthly accounting close activities, and variance analyses are adequately and properly prepared, maintained and explained in a timely manner.
- Ability to manipulate and manage large volumes of transactional level data.
- Use accounting concepts, experience, analytical skills and knowledge of industry to resolve issues in creative and effective ways and ensure that appropriate judgment is applied.
- Maintains, and coordinates the implementation of accounting control procedures.
- Produce accurate and timely ad-hoc reporting from multiple data sources to perform analysis.
- Must be able to interpret results and summarize in a meaningful format.
- Participate in cross departmental projects.
- Ability to understand business changes and articulate Accounting guidelines in support of effort.
MAIN RESPONSIBILITIES:
- Record journal entries, reconcile complex ledger accounts and identify opportunities for improvement to processes or format.
- Understand business drivers and their effect on financial results to ensure business changes are accurately reflected in the financial statements, analysis and communication.
- Ensure accounting records, monthly accounting close activities, and variance analyses are adequately and properly prepared, maintained and explained in a timely manner.
- Ability to mine for, manipulate and manage large volumes of transactional level data.
- Reviews work submitted by Accountants and provides functional advice, guidance, and training.
- Use accounting concepts, experience, analytical skills and knowledge of industry to resolve issues in creative and effective ways and ensure that appropriate judgment is applied.
- Establishes, maintains, and coordinates the implementation of accounting control procedures.
- Produce accurate and timely ad-hoc reporting from multiple data sources to perform analysis. Must be able to validate and interpret results and summarize in a meaningful format.
- Participate in cross-departmental projects. Ability to understand business changes and articulate Accounting guidelines in support of effort. Identify, document and communicate the impact of new programs or system changes on existing accounting processes.
- Also responsible for other Duties/Projects as assigned by business management as needed.
EDUCATION:
Required: Bachelor’s degree in Accounting
CPA preferred
PREFERRED QUALIFICATIONS:
- Public accounting with Big 4 or second tier accounting firm.
- Large public company experience
- CPA or Charter Accountant
Interested? Submit your Resume or email your details to recruiters@itgllc.net.
Sr Accountant
Location: Overland Park, KS (Hybrid work schedule)
Job Title: Accountant III
Position: SR Accountant
Duration: 4/1/24 – 9/30/2024
Goal is contract to hire, Please include conversion salary on resume.
JOB DESCRIPTION:
- At least 5 years relevant experience required.
- Development, implementation and/or maintenance of one or more accounting systems.
- Responsible for journal entries, balance sheet reconciliations, variance analysis in accordance with GAAP, IFRS and DT policies and procedures.
- Support business processes and make recommendations in order to improve and support business systems and activities.
- Understand the transactional flow through the various systems to monitor and ensure accurate financial results.
- Solid understanding of ERP system including sub-modules.
- May assist in the setup of processes and procedures that properly capture, track and report financial transactions.
- May generate ad-hoc reports for internal and/or external use.
- May interpret reports and records for managers/stakeholders.
- May be involved in reviewing, tracking and maintaining information in the financial systems, ensuring accuracy and compliance with IFRS, GAAP and other accounting regulations.
- May be involved in quarterly and annual financial audit as well as supporting SOX control program.
- May assist in the setup of processes and procedures that properly capture, track and report financial transactions.
- May generate ad-hoc reports for internal and/or external use.
- May interpret reports and records for managers/stakeholders.
- May be involved in reviewing, tracking and maintaining information in the financial systems, ensuring accuracy and compliance with IFRS, GAAP and other accounting regulations.
- May be involved in quarterly and annual financial audit as well as supporting SOX control program.
- Record journal entries, reconcile general ledger accounts and identify opportunities for improvement to processes or format.
- Learns business drivers and their effect on financial results.
- Ensure accounting records, monthly accounting close activities, and variance analyses are adequately and properly prepared, maintained and explained in a timely manner.
- Ability to manipulate and manage large volumes of transactional level data.
- Use accounting concepts, experience, analytical skills and knowledge of industry to resolve issues in creative and effective ways and ensure that appropriate judgment is applied.
- Maintains, and coordinates the implementation of accounting control procedures.
- Produce accurate and timely ad-hoc reporting from multiple data sources to perform analysis.
- Must be able to interpret results and summarize in a meaningful format.
- Participate in cross departmental projects.
- Ability to understand business changes and articulate Accounting guidelines in support of effort.
MAIN RESPONSIBILITIES:
- Record journal entries, reconcile complex ledger accounts and identify opportunities for improvement to processes or format.
- Understand business drivers and their effect on financial results to ensure business changes are accurately reflected in the financial statements, analysis and communication.
- Ensure accounting records, monthly accounting close activities, and variance analyses are adequately and properly prepared, maintained and explained in a timely manner.
- Ability to mine for, manipulate and manage large volumes of transactional level data.
- Reviews work submitted by Accountants and provides functional advice, guidance, and training.
- Use accounting concepts, experience, analytical skills and knowledge of industry to resolve issues in creative and effective ways and ensure that appropriate judgment is applied.
- Establishes, maintains, and coordinates the implementation of accounting control procedures.
- Produce accurate and timely ad-hoc reporting from multiple data sources to perform analysis. Must be able to validate and interpret results and summarize in a meaningful format.
- Participate in cross-departmental projects. Ability to understand business changes and articulate Accounting guidelines in support of effort. Identify, document and communicate the impact of new programs or system changes on existing accounting processes.
- Also responsible for other Duties/Projects as assigned by business management as needed.
EDUCATION:
Required: Bachelor’s degree in Accounting
CPA preferred
PREFERRED QUALIFICATIONS:
- Public accounting with Big 4 or second tier accounting firm.
- Large public company experience
- CPA or Charter Accountant
Interested? Submit your Resume or email your details to recruiters@itgllc.net.
Sr Accounts Receivable Analyst
Location: Overland Park, KS (Hybrid Work Schedule)
Position: Sr Accounts Receivable Analyst
Duration: 4/4/2024 – 9/30/2024
Goal is to convert to FTE, Please include salary conversion on top of resume
JOB DESCRIPTION:
- At least 3 years relevant experience required.
- The Accounts Receivable Analyst is tasked with maximizing cash flow with a clear strategy for managing assigned portfolio of clients and revenue streams.
- The Analyst is responsible meet Non-Subscriber Account Receivable targets.
- Utilizing strong analytical and customer service skills, the Analyst will work closely with both internal and external partners to proactively identify and resolve issues that may lead to payment performance issues including billing discrepancies, missing credits, and misapplied payments.
- The Analyst also ensures invoice accuracy by reviewing and confirming that billing data conforms to specifications prescribed by the contract or established business rules.
- The successful Analyst must be an efficient self-starter with an ability to operate effectively in a fast paced, ever-changing environment.
MAIN RESPONSIBILITIES:
- Portfolio Management: Ownership and management of assigned portfolio of accounts. Establish an effective AR management strategy to maximize cash flow and minimize debt by improving and optimizing processes to drive operational excellence. Ensuring timely and accurate billing and collections of the receivable. Document all interactions with internal and external customers for historical reference and potential dispute resolution. Portfolio health is managed through review and analysis of account aging.
- Process Improvements: Maintain accurate customer data, establish effective billing and cash application processes to minimize exceptions. Establish a proactive collection process. Investigate use of technology to automate repetitive tasks or work with offshore partner to transfer those tasks offshore.
- Partnership: Develop strategic partnerships with internal groups to help manage the day to day business processes and escalations.
- Process Documentation: Create and maintain process documentation & workflows and cross-train as backup for other team analysts
- Reporting & Reconciliation: Utilize analysis tools to provide reporting. Reconcile and validate postings and activities performed in production.
Knowledge, Skills, and Abilities:
- Microsoft Office: Advanced computer skills (MS Office, Word, PowerPoint) Advanced Excel
- SAP: Experience with SAP or similar ERP system, Advanced SAP proficiency preferred
- Communication: Superior oral and written communication skills including the ability to flex communication style and to communicate effectively at all organizational levels
- Cross Functional Relationships: Ability to build lasting and effective working relationships with both internal and external partners to drive resolutions
- Detailed Organization: Strong organizational and time management skills; effectively balance multiple priorities and meet deadlines
- Vendor Management: Experience working directly with and training offshore vendor partners-preferred
EDUCATION:
Bachelors required, in Finance, Accounting preferred
Interested? Submit your Resume or email your details to recruiters@itgllc.net.
Sr Accounts Receivable Analyst
Location: 6200 Sprint Parkway, Overland Park, KS 66251 (Hybrid Work Schedule)
Position: Sr Accounts Receivable Analyst
Duration: 4/1/24 – 9/30/24
Goal is to convert to FTE, Please include salary conversion on top of resume
DESCRIPTION:
- At least 3 years relevant experience required.
- The Accounts Receivable Analyst is tasked with maximizing cash flow with a clear strategy for managing assigned portfolio of clients and revenue streams.
- The Analyst is responsible meet Non-Subscriber Account Receivable targets.
- Utilizing strong analytical and customer service skills, the Analyst will work closely with both internal and external partners to proactively identify and resolve issues that may lead to payment performance issues including billing discrepancies, missing credits, and misapplied payments.
- The Analyst also ensures invoice accuracy by reviewing and confirming that billing data conforms to specifications prescribed by the contract or established business rules.
- The successful Analyst must be an efficient self-starter with an ability to operate effectively in a fast paced, ever-changing environment.
MAIN RESPONSIBILITIES:
- Portfolio Management: Ownership and management of assigned portfolio of accounts. Establish an effective AR management strategy to maximize cash flow and minimize debt by improving and optimizing processes to drive operational excellence. Ensuring timely and accurate billing and collections of the receivable. Document all interactions with internal and external customers for historical reference and potential dispute resolution. Portfolio health is managed through review and analysis of account aging.
- Process Improvements: Maintain accurate customer data, establish effective billing and cash application processes to minimize exceptions. Establish a proactive collection process. Investigate use of technology to automate repetitive tasks or work with offshore partner to transfer those tasks offshore.
- Partnership: Develop strategic partnerships with internal groups to help manage the day to day business processes and escalations.
- Process Documentation: Create and maintain process documentation & workflows and cross-train as backup for other team analysts
- Reporting & Reconciliation: Utilize analysis tools to provide reporting. Reconcile and validate postings and activities performed in production.
Knowledge, Skills, and Abilities:
- Microsoft Office:Advanced computer skills (MS Office, Word, PowerPoint) Advanced Excel
- SAP: Experience with SAP or similar ERP system, Advanced SAP proficiency preferred
- Communication: Superior oral and written communication skills including the ability to flex communication style and to communicate effectively at all organizational levels
- Cross Functional Relationships: Ability to build lasting and effective working relationships with both internal and external partners to drive resolutions
- Detailed Organization: Strong organizational and time management skills; effectively balance multiple priorities and meet deadlines
- Vendor Management: Experience working directly with and training offshore vendor partners-preferred
EDUCATION:
Bachelors required – in Finance, Accounting preferred
Interested? Submit your Resume or email your details to recruiters@itgllc.net.
Sr Analyst Payment Operations
Location: Overland Park, KS (Hybrid Work schedule)
Duration: 4/1/24 – 9/30/24
Position: Finance Analyst II
Job Title: Sr Analyst-Payment operations
Goal is contract to hire, Include salary requirements on resume.
JOB DESCRIPTION:
- At least 3 years relevant experience required.
- The Payment Operations team supports our customers by providing prompt and accurate resolution for customer payment transactional issues such as refunds, chargebacks or missing payments, while protecting the financial integrity of every transaction.
- This role is responsible for providing daily operational support and oversight of the end-to-end payments process primarily performed by offshore business partner.
- The Analyst role will liaise with our offshore business partner on payment exception activities, aid in resolution for escalations, and consult on complex issues.
- The Analyst role will also work with key internal stakeholders to address escalated issues and implement best practices to support operational efficiency and effectiveness.
- This role is critical in the performance and enhancement of process controls, monitors issues that arise, and works with Sr Analyst and Manager to reach resolution.
- Role will also be involved in testing for projects, system enhancements, and company initiatives.
MAIN RESPONSIBILITIES:
- Key contact for offshore business partner in support of day to day payment operations
- Help improve the operational systems, processes, and policies in support of the department’s goals and KPIs.
- Help enforce payment policies, procedures and strategies in support of current and new business initiatives
- Through analysis, identify anomalies, trends or other concerns and raise upwards supporting the insights driven culture
- Aid in resolution of complex customer payment issues, escalations, and incident resolution
- Assist in the creation of business requirements and testing for projects, system enhancements, and company initiatives
- Implement best practices to ensure successful processing of payments and exceptions
- Also responsible for other Duties/Projects as assigned by business management as needed.
EDUCATION:
Knowledge, Skills, and Abilities:
- Cross Functional Relationships: Experience partnering with cross functional business partners/stakeholders and third-party payment/industry partners.
- Microsoft Office: SME in Microsoft Suite (PowerPoint, Excel, Word, Visio, Outlook)
- Organization: Strong organizational and time management skills; effectively balance multiple priorities and meet deadlines
- Communication: Superior oral and written communication skills including the ability to flex communication style and to communicate effectively at all organizational levels
- Business Process: Strong experience in documenting processes, controls, risks, and business process modeling.
- Business Acumen: Demonstrated technical and business acumen with genuine interest in applying creative solutions to address challenges and opportunities within the payments space.
- Six Cigma certs preferred
Interested? Submit your Resume or email your details to recruiters@itgllc.net.
Sr Analyst Accounts Payable
Location: Overland Park, KS (Hybrid work schedule)
Duration: 4/1/24 – 9/30/2024
Title: Sr Analyst Accounts Payable
Goal is 6 month contract to hire.
JOB DESCRIPTION:
- 3-5 years of experience.
- Responsible for process design, implementation, and quality control monitoring using appropriate methods to identify the opportunities, implement solutions, and measure impact.
- Seeks out opportunities for operational improvement and provides compelling business cases for change with proven cost savings or efficiencies.
- Facilitates ACH Payment run, working with our Payment Run processor, Treasury, Suppliers and the Enterprise to ensure success at each step of ACH processing, including onboarding.
- This position works closely with internal and external partners and must be comfortable championing ideas and processes to a diverse audience.
- This position requires the ability to take direction on business issues, evaluate the necessary deliverables needed to address the business issue, implement any necessary changes, and accurately evaluate the impact on other areas.
MAIN RESPONSIBILITIES:
- Interface with all Client departments, vendors and customers as needed to continue work processes. Identifies opportunities and takes action to build strategic relationships
- Identify and communicate methods of improvement regarding both internal policies and the immediate impact on external customer relationships. Works with Lead, Manager and Sr Manager to implement change.
- Develop subject matter expertise for multi-faceted problems and deliver simplified solutions.
- Facilitate ACH Payment Run
- Account management of high visibility, highly sensitive Supplier relationships (Apple, Samsung, etc).
- Lead Operational projects – design, communicate with Senior Leadership for buyoff, implement, track and report
- Also responsible for other Duties/Projects as assigned by business management as needed.
Education:
Bachelors required
Knowledge, Skills, and Abilities:
- SAP
- Microsoft Office
- Analytics
- Communication
Interested? Submit your Resume or email your details to recruiters@itgllc.net.
Analyst Payment Operations
Location: Overland Park, KS (Hybrid Work schedule)
Job Posting: Financial Analyst I
Job Title: Analyst-Payment operations
Duration: 4/1/2024 – 9/30/2024
Goal is contract to hire. Include salary requirements on resume.
JOB DESCRIPTION:
- At least 2 years relevant experience required.
- The Payment Operations team supports our customers by providing prompt and accurate resolution for customer payment transactional issues such as refunds, chargebacks or missing payments, while protecting the financial integrity of every transaction.
- This role is responsible for providing daily operational support and oversight of the end-to-end payments process primarily performed by offshore business partner.
- The Analyst role will liaise with our offshore business partner on payment exception activities, aid in resolution for escalations, and consult on complex issues.
- The Analyst role will also work with key internal stakeholders to address escalated issues and implement best practices to support operational efficiency and effectiveness.
- This role is critical in the performance and enhancement of process controls, monitors issues that arise, and works with Sr Analyst and Manager to reach resolution.
- Role will also be involved in testing for projects, system enhancements, and company initiatives.
MAIN RESPONSIBILITIES:
- Key contact for offshore business partner in support of day to day payment operations
- Help improve the operational systems, processes, and policies in support of the department’s goals and KPIs.
- Help enforce payment policies, procedures and strategies in support of current and new business initiatives
- Through analysis, identify anomalies, trends or other concerns and raise upwards supporting the insights driven culture
- Aid in resolution of complex customer payment issues, escalations, and incident resolution
- Assist in the creation of business requirements and testing for projects, system enhancements, and company initiatives
- Implement best practices to ensure successful processing of payments and exceptions
- Also responsible for other Duties/Projects as assigned by business management as needed.
EDUCATION:
Bachelors required
Knowledge, Skills, and Abilities:
- Cross Functional Relationships: Experience partnering with cross functional business partners/stakeholders and third-party payment/industry partners.
- Microsoft Office: SME in Microsoft Suite (PowerPoint, Excel, Word, Visio, Outlook)
- Organization: Strong organizational and time management skills; effectively balance multiple priorities and meet deadlines
- Communication: Superior oral and written communication skills including the ability to flex communication style and to communicate effectively at all organizational levels
- Business Process: Strong experience in documenting processes, controls, risks, and business process modeling.
- Business Acumen: Demonstrated technical and business acumen with genuine interest in applying creative solutions to address challenges and opportunities within the payments space.
Interested? Submit your Resume or email your details to recruiters@itgllc.net.
Analyst Accounts Payable
Location: Overland Park, KS (Hybrid work schedule)
Duration: 4//2024 – 9/30/2024
Job Posting: Financial Analyst I
Job Title: Analyst Accounts Payable
Goal is contract to hire. Please include conversion salary on resume.
JOB DESCRIPTION:
- 2 years of experience.
- Responsible for process design, implementation, and quality control monitoring using appropriate methods to identify the opportunities, implement solutions, and measure impact.
- Seeks out opportunities for operational improvement and provides compelling business cases for change with proven cost savings or efficiencies.
- Facilitates ACH Payment run, working with our Payment Run processor, Treasury, Suppliers and the Enterprise to ensure success at each step of ACH processing, including onboarding.
- This position works closely with internal and external partners and must be comfortable championing ideas and processes to a diverse audience.
- This position requires the ability to take direction on business issues, evaluate the necessary deliverables needed to address the business issue, implement any necessary changes, and accurately evaluate the impact on other areas.
MAIN RESPONSIBILITIES:
- Interface with all client departments, vendors and customers as needed to continue work processes.
- Identifies opportunities and takes action to build strategic relationships.
- Identify and communicate methods of improvement regarding both internal policies and the immediate impact on external customer relationships.
- Works with Lead, Manager and Sr Manager to implement change.
- Develop subject matter expertise for multi-faceted problems and deliver simplified solutions.
- Facilitate ACH Payment Run
- Account management of high visibility, highly sensitive Supplier relationships (Apple, Samsung, etc).
- Lead Operational projects – design, communicate with Senior Leadership for buyoff, implement, track and report
- Also responsible for other Duties/Projects as assigned by business management as needed.
EDUCATION:
Bachelors required
Knowledge, Skills, and Abilities:
- SAP
- Microsoft Office
- Analytics
- Communication
Interested? Submit your Resume or email your details to recruiters@itgllc.net.
Software Quality Assurance (SQA)
Location: REMOTE (Preferred Time zone: CST/EST, but flexible)
Duration: 8 months
Position: Software Quality Assurance (SQA)
Description:
The Software Quality Assurance (SQA) Analyst I supports operational goals and objectives by working closely with software developers, SQA peers, and business stakeholders to review use cases and develop and execute test plans, and test cases to ensure application development meets or exceeds business requirements.
PRIMARY JOB RESPONSIBILITIES:
- Perform testing on an agile team
- Work with the Development Team to develop and document test plans and test cases
- Review all documentation provided by the project teams and ensure full understanding of the documented requirements, technical enhancements, process development and workflow configuration required
- Create and execute test scripts using manual and automated testing as specified by DQ standards
- Document, communicate, and work to resolve all defects found during testing Seek team and stakeholder feedback on all test plans and test cases
- Diagnose, troubleshoot and research application/system issues as required and propose solutions to problems; provide resolution in a timely and accurate way, while ensuring high levels of customer satisfaction
- Ensure defects are entered within the client’s Enterprise Defect Tracking System with an appropriate sense of urgency and monitor/track progress through resolution
- Participate in all required meetings to gain additional requirement knowledge, confirm current state of project and stay apprised of any changes being made
- Create reusable test plans and test case templates and processes as needed
- Develop, execute, validate and document thorough and accurate regression and smoke test scenarios
- Prepare documentation using tools such as Visio, Word and Excel Participate in the testing of enterprise software upgrade initiatives
- Take the primary testing role on projects that may be waterfall in nature, presenting findings to IT stakeholders
- Other duties as assigned.
Requirements:
- BS degree or equivalent work experience or training in IT, Computer Science or related field Experience using automation tools 5 years of experience in IT discipline with demonstrated progressive levels of responsibility.
- 2 years experience in Software Quality Assurance and proficiency with general office productivity software Excellent interpersonal, listening, oral and written communication skills Excellent analytical skills, as well as accuracy and attention to details
- Proven quality assurance analysis skills. Business ‘subject matter expert’ (SME) experience may qualify as equivalent experience.
- Understanding of IT environments and architecture Ability to work with a minimal amount of supervision Required to attend additional training as requested/deemed necessary
Preferred Qualifications:
- Certified as a Software Test Engineer (CSTE) or Quality Analyst (CQA)
- Working knowledge of Selenium with C#
- Working knowledge of Specflow
- Working knowledge of Microsoft Test Manager
- Working knowledge of Team Foundation Server
PERFORMANCE DETAILS
1. What’s the major objective(s) of the role? Specifically, what does this person need to do to be considered a success? What will they be working on?
- Design and write Test Plans, Test Procedures, Test Cases, Test Scripts and execute Test Cases with reference to the Business Requirements, Design Specifications and Functional Requirements. Update the Test Cases based on the Requirement Changes and execute the Test Cases.
- Develop and execute SQL Queries to extract and validate the data in the QA environments. Execute backend tests using SQL queries to extract data from the database.
- QA testing of web applications, Salesforce, API using Postman.
- Analyze and interpret test results and application logs to determine system behavior. Diagnose, troubleshoot, and research application/system issues as required and propose solutions to problems; provide resolution in a timely and accurate way, while ensuring high levels of customer satisfaction.
- Work with Software Quality Assurance team members and technology leads to identify the appropriate data needed for testing is identified within the timeframe of testing milestones.
- Document, communicate, and work to resolve all defects found during testing. Ensure defects are entered within the client’s Enterprise Defect Tracking System with an appropriate sense of urgency and monitor/track progress through resolution.
- Ensure the scope of testing for requirements are complete and functional testing is accurate to meet the business needs.
- Facilitate communications and/or meetings as needed to ensure all information has been received, content understood and any additional information needed has been provided
2. MUST HAVE technologies for this position?
- Technical skills including basic SQL queries and expert level proficiency in Microsoft Office Suite. Ability to write and execute SQL queries using various joins.
- API Testing using Postman for Get and Post Methods
- Good Knowledge of the Salesforce Application. Ability to run workbench SOQL queries.
- Proficient testing front-end applications for our portals.
3. MUST HAVE Critical Skills for this position:
- Strong critical thinking attributes with ability to reprioritize workload or escalate issues as needed with minimal intervention.
- Ability to multi-task, coordinating several client projects at a given time.
- Excellent interpersonal, listening, oral and written communication skills.
- Excellent analytical skills, as well as accuracy and attention to details.
4. NICE TO HAVE technologies on a candidates resume:
- Knowledge of Azure Dev Ops Application for Test Case Management
- Experience using automated testing tools such as Selenium and Java script.
- Knowledge of automation writing scripts and running regression testing
Interested? Submit your Resume or email your details to recruiters@itgllc.net.
Sr. Events Manager
Position: Sr. Events Manager
Duration: thru 03/17/2025
Location: Overland Park, KS but Role can be remote, preference given to local candidates
The Sr Events Manager will oversee the event marketing process including strategic planning, creative development, execution, measurement, and communication of such events (may be internal or external). This role will be responsible for developing and executing events that support client’s brand, business, and communication objectives. The role will work cross functionally with multiple internal departments, properties, agencies, and senior-level leadership.
Technology Requirements:
- Microsoft Office (word, PowerPoint, excel)
- CRM Software (Salesforce)
- Communication Platforms (Zoom, Teams, Slack)
What does a typical day look like?
Planning and Strategy:
- Analyze event performance metrics from previous events.
- Engage in strategic planning sessions to align upcoming events with overall business objectives.
Cross-Functional Collaboration:
- Conduct meetings with internal departments to discuss event integration.
- Collaborate with external agencies on creative development and execution strategies.
- Communicate with senior-level leadership to provide updates and seek input.
Creative Development:
- Work on ideation and development of creative concepts for upcoming events.
- Collaborate with the creative team to ensure visual elements align with brand identity.
- Review and refine event content to resonate with target audiences.
Execution Oversight:
- Monitor the execution of ongoing events, addressing any issues or challenges.
- Coordinate logistics and ensure all aspects of events are running smoothly.
- Conduct site visits or virtual checks to verify event setup and participant experience.
Communication and Reporting:
- Provide regular updates to stakeholders on ongoing and upcoming events.
- Communicate with internal teams to share event details and gather necessary resources.
- Prepare and deliver post-event reports, including key performance indicators and insights.
Lead Generation Focus:
- Review and optimize lead capture mechanisms for current and upcoming events.
- Collaborate with sales and marketing teams to ensure seamless lead follow-up processes.
Budget Management:
- Review and manage event budgets, ensuring cost-effectiveness.
- Explore opportunities for optimizing resources without compromising quality.
Preferred background/prior work experience?
Event Marketing Experience:
- Proven track record in planning and executing successful events.
- Familiarity with various event types, including internal and external initiatives.
Lead Generation Expertise:
- Proven ability to design and implement lead generation strategies within the context of events.
- Experience integrating lead capture mechanisms and follow-up processes to convert event participation into tangible business leads.
Cross-Functional and Agency Collaboration:
- Previous roles involving collaboration with multiple internal departments.
- Experience working with external agencies for creative development and execution.
Industry Knowledge:
- Familiarity with the telecommunications industry or related sectors.
Metrics-Driven Experience:
- Track record of utilizing data and analytics for event performance measurement.
- Experience implementing improvements based on data-driven insights.
Project Management:
- Strong project management skills for handling multiple aspects of event planning.
Budget Management:
- Previous experience managing event budgets effectively.
Priority soft skills: Communication Skills:
- Ability to articulate ideas clearly.
- Strong interpersonal skills for effective collaboration.
Adaptability:
- Flexibility to navigate changing priorities and unforeseen challenges.
- Openness to incorporate feedback and adjust strategies as needed.
Organizational Skills:
- Meticulous planning and execution capabilities.
- Effective time management for handling multiple tasks concurrently.
Analytical Skills:
- Proficiency in using data for performance measurement and optimization.
- Critical thinking to assess event outcomes and make data-driven decisions.
Team Collaboration:
- Capability to foster a positive and collaborative team culture.
- Openness to input and contributions from diverse team members.
Problem-Solving:
- Quick thinking to address challenges and unexpected issues.
- Resourcefulness in finding solutions that align with event goals.
Interested? Submit your Resume or email your details to recruiters@itgllc.net.
Associate Product Manager
Job Title: Associate Product Manager
Location: Remote
Estimated Duration of assignment: 3-month increments
Summary of the job:
Financial Products team works on building and improving a range of financial products designed to meet our customers’ diverse financial health needs. These products include:
- Spruce: A mobile banking application
- Emerald Card: A pre-paid card
- Emerald Advance: A seasonal loan product
- Refund Advance: A free tax advance
- Refund Transfer: A pay-by-refund option for tax preparation fees
What you’ll do …
In this role, you will be responsible for supporting Product Development squads as they deliver an outstanding experience for consumers using our Financial Products for their everyday financial needs.
As an Associate Product Manager on the Financial Products team, you will be accountable for:
- Assist Product Manager in translating roadmap to features and user stories with clear requirements and acceptance criteria. Work closely with IT, design, and Product Manager to ensure work is implemented properly with superior quality. 30%
- Support data analysis for feature reporting and user insights using SQL, Microsoft Excel and Looker. 30%
- Undertake secondary research and user research to support the creation of a strong data-led roadmap. 20%
- Actively look for ways to improve the product development processes and implementation of our DevOps ways of working. 10%
- Assist with all tasks necessary to support a product lifecycle. Execute any other product tasks as assigned. 10%
Responsibilities:
- Assist Product Manager and Squad in translating roadmap items into requirements and completed work.
- Engage closely with cross-functional team of engineers and designers to ensure the work is being completed efficiently and at a high quality to deliver customer value.
- Support discovery work including market and user research to identify and pitch new features for development.
- Analyze and report on the performance of current features, and make proactive recommendations based on what you see in that reporting.
- Build an expertise in the marketplace and our competitors to provide insights that bring together your research and reporting.
- Show passion while creating and prioritizing product features that contribute high business value for the team.
- Complete other product related tasks as assigned.
Required skills/experience/education:
- Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience.
- Minimum of 1 year related experience. Work experience, internships and practical projects will be considered.
- Experience with data analysis, preferably in SQL, Looker or Tableau.
- Demonstrated passion for creatively solving problems for customers.
- Attention to detail and high standards.
- High-energy, “can do” style that thrives in a fast-paced environment.
- Ability to work effectively as part of a team and to move work forwards independently.
- Effective written and oral presentation and facilitation skills, for audiences with disparate expertise.
- Basic understanding of product development and agile processes.
Interested? Submit your Resume or email your details to recruiters@itgllc.net.
Program Manager
Location: Overland Park, KS / Remote will be considered.
Duration: through 01/17/2025
Position: Program Manager – IV
Must be proficient in Jira, MS Teams, and large-scale Enterprise releases.
At least 7 years relevant experience required.
- Provide high-touch and hands-on team guidance, support, and coaching in close cooperation and collaboration across all roles and functions, to facilitate increasing maturity at a sustainable pace.
- Act as a trusted advisor to each DevOps team they are immersed with to guide those teams through their Agile transformation.
- Lead training sessions to educate individuals and teams on Agile Values, Principles, and Practices.
- Assist Agile project teams at all levels with their transformation with the goal to improve delivery performance through coaching and mentoring on team roles, tools, processes, and ceremonies.
- Identify opportunities for individuals and team-based continuous improvements.
- Advance Business, IT, and Operations leadership understanding of their respective roles within Agile.
- Demonstrated ability to build, develop, and coach high performing software development teams.
- Understand and speak to other processes and methodologies, and leverage those other techniques to provide value to a team and to the enterprise.
- Evaluate existing processes and procedures.
- Make recommendations and drive process improvement and adoption of best practices (processes, tools, etc.) to improve team efficiency and effectiveness.
- Be a change agent: Identify ways to improve processes and remove bottlenecks to systemically improve how we deliver value to customers: Fast and Right.
- Proven skills and practical knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
- Knowledge of numerous, well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (e.g., burndown techniques, retrospective formats, test driven development, etc.).
- Understand and speak to other engineering and/or business processes, and leverage those other techniques to provide value to a team and to the enterprise.
- Understand incremental delivery and the value of metrics.
- Understand the value of commitments to delivery made by a development team.
Qualifications
- Experience managing multiple concurrent projects (greater than 5).
- High energy and a positive outlook
- Possess a capability to operate at both the strategic and tactical details.
- An entrepreneurial spirit with the ability to drive innovation independently.
- Passion to make things better at every opportunity.
- Ability to coordinate between technical teams and business stakeholders.
- Experience managing highly technical complex projects with team members that are globally disbursed.
- Deep understanding of project management methodologies (Agile and waterfall) with real-life application.
- Proven ability to influence without authority.
- Excellent communication and organization skills.
Job Minimum Requirements
- 5 plus years of experience in Agile development including coaching on agile methodologies
- Have extensive knowledge of IT concepts, strategies, methodologies, architectures and technical standards .
- Are able to coach a team and stakeholders on Agile practices and ensure adherence to Agile methodology
- Strong facilitation skills in leading planning meetings, reviews, and retrospectives.
- Communicate clearly and have the ability to deliver complex messages and teach new concepts
- Coaching and mentoring a team to maximize progress and potential.
- Are motivated and driven, and have the ability to influence and drive teams to success using Agile/scrum/Lean practices
- Scrum Master Certification
Preferred
- Demonstrated ability to lead cross functional teamwork in and across teams and organizations.
- Ability to identify potential issues and dependencies early.
Skillset Matrix:
Technology Requirements (I.E Programs, systems, etc) – JIRA, SLACK, MS Teams
What does a typical day look like? (daily tasks) – facilitation of multiple organizations, vendors, etc activities to deploy a new platform across the enterprise
Preferred background/prior work experience? large scale enterprise releases. Comfortable presenting to C level. Great organizational skills
Priority soft skills – Executive presentation skills
Interested? Submit your Resume or email your details to recruiters@itgllc.net.
Regulatory Analyst
Location: Kansas City, MO (Hybrid Onsite – Tue, Wed, & Thu in office)
Duration: 3 months
Position: Regulatory Analyst
Our client is seeking a detail-oriented and proactive individual to join their Regulatory team as a Caseworks Regulatory Analyst I. The ideal candidate will possess strong analytical skills, excellent communication abilities, and the capacity to thrive in a fast-paced environment. As a key member of the team, you will be responsible for various regulatory tasks, including data management, reporting, and troubleshooting.
Responsibilities:
- Compile and analyze data to generate morning reports and provide insights to the team.
- Monitor and advance the status of data requests in a timely manner.
- Manage multiple email inboxes, ensuring prompt response and appropriate escalation of inquiries.
- Troubleshoot basic user functions within applications and provide support as needed.
- Perform ad hoc reporting and document management using designated tools and systems.
- Submit data requests through designated platforms such as MO-EFIS and KS-CoreShare.
- Organize and maintain electronic files related to submitted data requests by case.
Skills and Qualifications:
- Strong cognitive and critical thinking abilities, with a keen attention to detail.
- Effective decision-making skills based on available information and established guidelines.
- Demonstrated ability to multitask and prioritize tasks effectively in a dynamic environment.
- Proficiency in Microsoft Office suite, including Word, Excel (with intermediate abilities such as Pivot Tables, Sort/Filter), PowerPoint, OneNote, Outlook, Teams, and WinZip.
- Experience with SharePoint or willingness to learn basic functionalities.
- Excellent written and verbal communication skills for effective collaboration within the team and with stakeholders.
- Familiarity with electronic file organization and management best practices.
- Willingness to learn new applications and adapt to changing technologies.
- Ability to monitor email correspondence, respond promptly, and escalate issues as necessary.
Education and Experience:
- Bachelor’s degree in a relevant field or equivalent work experience.
- Previous experience in a regulatory environment or related field is preferred but not required.
- Relevant certifications or training programs in data management or regulatory affairs are a plus.
Interested? Submit your Resume or email your details to recruiters@itgllc.net.
Senior UX Designer
Position: Senior UX Designer
Duration: 1 year
Location: Remote (must be able to work 9am-5pm ET)
Description:
Digital Solutions is a team of skilled professionals who dedicate their careers to accelerating the growth of client’s digital platforms through technology-based solutions. We focus on looking for and seizing opportunities to leverage data in new ways as we continue to help our clients achieve lifetime financial security, live healthier lives and connect with us. Come join us as we continue to intensify the focus on our digital journey, helping our clients and transforming our business in exciting ways!
You’ll be responsible for working within a cross-functional team to plan and design a consistent user experience for our customer-facing web and mobile portfolio. You will leverage and contribute to our design system, as well as adhere to accessibility standards and best practices. You will partner with product owners, developers, researchers, business analysts, and compliance specialists to translate requirements into experience architectures.
What You’ll Do?
- Drive creative and holistic design thinking across diverse product releases, web and mobile platforms, and devices.
- Build strong relationships and operating rhythms with cross-functional partners to efficiently implement user experiences that are customer-centric, cohesive, inclusive, and well-informed.
- Plan and track your UX projects and deliverables from inception to completion through iterative stages, optimizing for user experience quality and design productivity.
- Produce meaningful, comprehensive design solutions for information architecture, navigation, task flows, UI patterns and components, and all manner of interaction design specifications for enhancing ease of use for mobile and Web platforms.
- Apply strong foundational knowledge of visual design principles to your design solutions, working within the design system and brand guidelines.
- Participate in the planning of user research activities to inform your iterative design decisions via customer input as well as data analytics.
- Proactively participate in group design reviews to receive and share feedback and ensure high quality designs and great customer experience outcomes.
What do you need to succeed?
- 4+ years of UX or related experience is preferred
- A degree in a related field such as interactive design, architecture, industrial design, graphic design, or human factors is preferred
- Experience working on agile teams delivering value in digital products preferred
- Experience running and/or using research to support evidence-focused design decisions preferred
- A digital portfolio we can review online is required
- An array of design skills, which might include visual, conversational, information architecture, prototyping, strategic design methods (such as design thinking), user research, or writing
- Ability to design across all channels including web, native, and automated
- Effective communication as a writer, presenter, and facilitator; equally at ease speaking with developer partners or executives
- A foundation of development knowledge, both web and mobile
- Familiarity with the value of design systems, understanding reuse and scale, and knowing when to contribute to make them better
- Expertise with Figma, Adobe Photoshop and Illustrator
- Partnering with user research to understand the customer problems to tackle
- Distilling qualitative and quantitative feedback to unearth recurring themes and promote data-
PERFORMANCE DETAILS
- What’s the major objective(s) of the role?
- Partner with product to research, conceptualize user flow and experiences, and design web interactions.
- MUST HAVE technologies for this position:
- Figma
- Adobe Experience Suite
- Miro
- Microsoft 365
- JIRA
- MUST HAVE Critical Skills for this position:
- UX Design – Able to conceptualize complex software interactions and simplify the user experience
- Visual/UI – Ability to create visual engaging UIs within the construct of the design system
- UX Research – Ability to create research designs, questions, and conduct interviews to solicit user needs or get validations on ideas
- Prototyping – Able to quickly create user flows that capture the expected user experience in a simplified manner
- Articulation of their thinking through presentations
- NICE TO HAVE technologies our client would like to see on candidate resumes:
- React development
- Adobe Experience Manager
Interested? Submit your Resume or email your details to recruiters@itgllc.net.
RF Engineer IV - Frisco, TX
Location: Frisco, TX Onsite
Duration: 2/28/2025
Description / Intake notes:
– Will support South Region ACS
– On site: position will be in Frisco, TX (Expenses not approved for person hired for Frisco)
– 2 positions will travel to Houston and Austin markets for site visits (mileage and lodging expenses will be approved)
– Extension possible
Skillset Matrix Manager Notes:
- Technology Requirements (I.E Programs, systems, etc) Hands on experience with iBwave tool.
- Prior experience with DAS & DRAN deployments
- What does a typical day look like? (daily tasks) Supports in-building site designs and site launch
- Preferred background/prior work experience? Prior experience with client tools, databases and processes are highly preferred
- Priority soft skills Self-motivated, Interpersonal and good communication skills
Education:
- A bachelor’s degree in Electrical Engineering, Telecommunications Engineering, or a related field is typically required.
- A master’s in RF engineering, wireless communications, or a related field, which can be advantageous.
Experience:
- At least 3-5 years of experience specifically in RF design and optimization, preferably in an in-building environment deploying DAS and DRAN solutions. Candidates should have hands-on experience with RF simulation tools, network optimization, and performance analysis.
- Proficiency in using RF planning and simulation software such as Atoll, iBwave, or similar tools.
- Experience with RF measurement tools and techniques for analyzing and optimizing signal strength, interference, and other RF parameters within buildings.
- Familiarity with regulatory requirements and standards governing RF design and deployment, such as FCC regulations for emission compliance in the United States.
- Experience working with different wireless technologies like LTE, 5G, Wi-Fi, and their integration into in-building environments.
Skills and Knowledge:
- Strong understanding of RF principles, propagation models, antenna theory, and wireless communication systems.
- Proficiency in analyzing RF propagation characteristics, interference patterns, and signal coverage within indoor environments.
- Excellent problem-solving skills and the ability to troubleshoot RF issues within in-building wireless networks.
- Good understanding of network protocols and architectures related to wireless communication systems.
- Strong communication and collaboration skills to work effectively with cross-functional teams including network engineers, site development and project managers.
- Ability to document designs, optimization plans, and technical specifications clearly and effectively.
Certifications:
While not always required, DAS OEM certifications such as CoomScope, SOLiD, JMA or vendor-specific certifications from companies like Ericsson or Nokia can be beneficial and demonstrate expertise in the field.
Interested? Submit your Resume or email your details to recruiters@itgllc.net.
Construction Project Manager II
Location: Onsite in Downers Grove, IL or Overland Park, KS
Duration: 1 year+
Position: Construction Project Manager II
Preferred background/prior work experience: Needs a strong background in full Site Acquisition. Previous T-Mobile experience preferred.
What does a typical day look like? (daily tasks): Program manage generator program for the entire region and drive soft cost Site Acquisition tasks.
Technology Requirements (I.E Programs, systems, etc): Construction Project Manager II (Generator deployment with a duration of 12-18 months+)
Priority soft skills: General Microsoft tools and data analytics. Plus, some internal tools that Client will train on.
Interested? Submit your Resume or email your details to recruiters@itgllc.net.
Project Coordinator - Digital Fulfillment
Job Details
Tulsa or Oklahoma City, OK
Support the Manager, Member Outreach & Engagement with member outreach and engagement programs that fulfill the contract requirements for the company’s dental health plans currently for government contracts with the possible expansion to other lines of business. The Member Outreach & Engagement Specialist assists with interpreting the contract requirements and then builds project plans for member outreach and engagement programs. Track programs and make modifications, as needed. Work with the creative team, the marketing team, the many data resources across the company, the RFP response team, the finance and vendor management processes, and the quality team.
Is specific industry experience required? Print manufacturing experience and possibly digital but not required.
What are the main 3-5 responsibilities of this resource?
- Manage print vendors
- Coordinate new business implementations
- Support daily tasks as it relates to print materials and data files
- Support tracking of print vendor invoices
- Monthly, quarterly, annual reporting
What are the MUST HAVE technologies or skills for this position?
- Excel
- Word
- Email platforms
- Power Point
What technologies or skills are NOT REQUIRED but would be NICE TO HAVE on their resume?
- Understanding of digital fulfillment
Interested? Submit your Resume or email your details to recruiters@itgllc.net.